| 1. Is the delivery price per item or for my whole order? |
| Delivery charge is for your whole order – not per item unless an item is out of stock and sent separately |
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| 2. What if my order is out of stock? |
| If your item is not in stock, we will place it on back order, however, you will always be emailed with the option to cancel your order if you would rather not wait. |
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| 3. When will my order be dispatched? |
| Orders will be despatched next day if we receive your order by 3pm (subject to stock availability) We generally use Royal Mail – Delivery usually made within 3-5 working days. |
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| 4. Will you arrange to visit me before you start walking/visiting my dogs? |
| Yes of course, I will arrange to meet you and your dog first, so that we can get to know each other and discuss their care. |
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